Solutions for Yandex Cloud Billing
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Updated at December 17, 2025
Examples of Yandex Cloud Billing configurations and use cases
- How grants and promo codes work in Yandex Cloud Billing
- How to change information in your billing account properties
- How to change the billing account type
- How to change the format and data in the issued payment invoices
- How to restore access to a billing account created via Yandex ID simplified sign-up
- How to generate a payment invoice
- How to transfer funds between billing accounts
- How committed volume of services (CVoS) works
- How to receive invoices to your email automatically
- How to find out which email receives payment invoices
- How to get a reconciliation report
- How to get closing documents
- How to change the email address
- What services support tag-based billing
- Closing documents format in EDM
- What negative balance limit is set for wire transfers
- How to change the account owner for a business account
- How to stop money withdrawals from the billing account
- Payment deadline
- How to get the original copy of the agreement
- How to receive receipts for credit/debit card transfers
- How to get a refund
- How to link the cloud to another billing account
- How to unlink a credit/debit card from the billing account
Solutions for known Yandex Cloud Billing issues
- Billing account usage details started showing Cloud Logging consumption
- Cannot purchase a committed volume of services for Compute Cloud
- Troubleshooting issues with adding a credit/debit card to the billing account
- Resolving the
INVALID_PERSON_TYPEerror when registering a billing account - Troubleshooting payment issues
- Troubleshooting issues with linking a phone number for SMS notifications to the billing account
- Trial period has ended
- Unable to debit funds from a credit/debit card
- Fixing the
Unauthorizederror when creating a billing account - Unexpected receipt for an amount missing from the payment history arrived at the email linked to the billing account
- Closing documents are not available in the console
- Funds for unused resources are debited from the billing account
- Money fails to appear on the account for some time after you make a wire transfer as a business
- Fixing the
Invitation not founderror when joining the partner program - Can resources be deleted in case of non-payment?
- Cloud stuck in the
CREATINGstatus or it takes too long to create a cloud - Resolving the
balance.WRONG.ACCOUNTerror - Resolving the
ILLEGAL_REQUEST_CONTRACTerror when generating a payment invoice - KMS you are still billed for your deleted keys
- Billing account has the
PAYMENT_NOT_CONFIRMEDstatus - Resolving the error:
message: Unauthorized; description: Unauthorized - Fixing the
PROHIBITED_BILLING_ACCOUNT_USAGE_STATUSerror - Fixing the
Webpage is temporarily unavailableerror when paying with a Sber card