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© 2025 Direct Cursus Technology L.L.C.
All solutions
    • All solutions for Yandex Cloud Billing
    • Cloud Logging consumption started showing up in the billing account usage details
    • You are unable to add a committed volume of services (CVoS) for Compute Cloud
    • You are still billed for your deleted KMS keys
    • Fixing the `Unauthorized` error when creating a billing account
    • Trial period has ended
    • Unexpected receipt for an amount missing from the payment history arrived at the email linked to the billing account
    • Resolving the `INVALID_PERSON_TYPE` error when registering a billing account
    • Troubleshooting payment issues
    • Unable to debit funds from a credit/debit card
    • Troubleshooting issues with adding a credit/debit card to the billing account
    • Troubleshooting issues with linking a phone number for SMS notifications to the billing account
    • Resolving the `ILLEGAL_REQUEST_CONTRACT` error when generating a payment invoice
    • Closing documents are not available in the console
    • Funds for unused resources are debited from the billing account
    • Money fails to appear on the account for some time after you make a wire transfer as a business
    • Fixing the `Invitation not found` error when joining the partner program
    • Can resources be deleted in case of non-payment?
    • Resolving the `balance.WRONG.ACCOUNT` error
    • Billing account is in the `PAYMENT_NOT_CONFIRMED` status
    • Cloud stuck in the `CREATING` status or it takes too long to create a cloud
    • Fixing the `message Unauthorized; description Unauthorized` error
    • Fixing the `PROHIBITED_BILLING_ACCOUNT_USAGE_STATUS` error
    • Fixing the `Webpage is temporarily unavailable` error when paying with a Sber card
    • How to change the billing account type
    • How to generate a payment invoice
    • How to get a refund
    • How to transfer funds between different billing accounts
    • How grants and promo codes work in Yandex Cloud Billing
    • How to change the billing account properties
    • How to change the format and data in the issued payment invoices
    • How to restore access to a billing account created through the Yandex ID simplified sign-up
    • How committed volume of services (CVoS) works
    • How to receive invoices to your email automatically
    • How to find out which email receives payment invoices
    • How to get a reconciliation report
    • How to get closing documents
    • How to change the email address
    • What services support tag-based billing
    • Closing documents format in EDM
    • Negative balance limit for wire transfers
    • Payment deadline
    • How to receive receipts for credit/debit card transfers
    • How to link a cloud to another billing account
    • How to get the original copy of the agreement
    • How to remove a credit/debit card from the billing account
    • How to stop funds being debited from the billing account
    • How to change the owner for a business account

In this article:

  • Examples of Yandex Cloud Billing configurations and use cases
  • Solutions for known Yandex Cloud Billing issues
  1. Yandex Cloud Billing
  2. All solutions for Yandex Cloud Billing

Solutions for Yandex Cloud Billing

Written by
Yandex Cloud
Updated at December 17, 2025
  • Examples of Yandex Cloud Billing configurations and use cases
  • Solutions for known Yandex Cloud Billing issues

Examples of Yandex Cloud Billing configurations and use casesExamples of Yandex Cloud Billing configurations and use cases

  • How grants and promo codes work in Yandex Cloud Billing
  • How to change information in your billing account properties
  • How to change the billing account type
  • How to change the format and data in the issued payment invoices
  • How to restore access to a billing account created via Yandex ID simplified sign-up
  • How to generate a payment invoice
  • How to transfer funds between billing accounts
  • How committed volume of services (CVoS) works
  • How to receive invoices to your email automatically
  • How to find out which email receives payment invoices
  • How to get a reconciliation report
  • How to get closing documents
  • How to change the email address
  • What services support tag-based billing
  • Closing documents format in EDM
  • What negative balance limit is set for wire transfers
  • How to change the account owner for a business account
  • How to stop money withdrawals from the billing account
  • Payment deadline
  • How to get the original copy of the agreement
  • How to receive receipts for credit/debit card transfers
  • How to get a refund
  • How to link the cloud to another billing account
  • How to unlink a credit/debit card from the billing account

Solutions for known Yandex Cloud Billing issuesSolutions for known Yandex Cloud Billing issues

  • Billing account usage details started showing Cloud Logging consumption
  • Cannot purchase a committed volume of services for Compute Cloud
  • Troubleshooting issues with adding a credit/debit card to the billing account
  • Resolving the INVALID_PERSON_TYPE error when registering a billing account
  • Troubleshooting payment issues
  • Troubleshooting issues with linking a phone number for SMS notifications to the billing account
  • Trial period has ended
  • Unable to debit funds from a credit/debit card
  • Fixing the Unauthorized error when creating a billing account
  • Unexpected receipt for an amount missing from the payment history arrived at the email linked to the billing account
  • Closing documents are not available in the console
  • Funds for unused resources are debited from the billing account
  • Money fails to appear on the account for some time after you make a wire transfer as a business
  • Fixing the Invitation not found error when joining the partner program
  • Can resources be deleted in case of non-payment?
  • Cloud stuck in the CREATING status or it takes too long to create a cloud
  • Resolving the balance.WRONG.ACCOUNT error
  • Resolving the ILLEGAL_REQUEST_CONTRACT error when generating a payment invoice
  • KMS you are still billed for your deleted keys
  • Billing account has the PAYMENT_NOT_CONFIRMED status
  • Resolving the error: message: Unauthorized; description: Unauthorized
  • Fixing the PROHIBITED_BILLING_ACCOUNT_USAGE_STATUS error
  • Fixing the Webpage is temporarily unavailable error when paying with a Sber card

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