How to change the owner for a business account
Case description
You need to change the account owner, e.g., to hand over access permissions to a different employee.
Solution
To change the account administrator, follow these steps:
- Create a new Yandex ID that will take over the permissions.
- Contact our support to get the relevant document template, sign and stamp it, and email back the scanned copy.
- Send a document confirming the signatory's authority.
Note
When you change the administrator, the system updates the old login to the new one.
We recommend checking out this guide if you need to manually change the owner in your cloud environment, and this one, if you need to do the same in your organization.
Alert
The new login must be fully registered in Yandex ID and must not be used to sign in to other Yandex services or linked to any Yandex Balance accounts, i.e., it must be completely new.
Use this login only to authenticate rather than to create a billing account. To do this:
- Click this link.
- Click Connect → Log in using Yandex ID.
- Log in with the new Yandex ID and accept the terms of the agreement, but do not create a billing account.
After you complete these steps and we receive the scanned copy of your signed application, we will update the information in the system.
To change the account administrator, follow these steps:
- Create a new Yandex ID that will take over the permissions.
- Contact our support to get the relevant document template, sign and stamp it, and email back the scanned copy.
- Send a document confirming the signatory's authority.
When you change the administrator, the system updates the old login to the new one and adds a new owner to the cloud organizations. After changing the billing account owner, you need to manually revoke the old login's permissions in the resource clouds and cloud organizations by following this guide.
Note
The new login must be fully registered in Yandex ID and must not be used to sign in to other Yandex services or linked to any Yandex Balance accounts, i.e., it must be completely new.
Use this login only to authenticate rather than to create a billing account. To do this:
- Click this link.
- Click Connect → Log in using Yandex ID.
- Log in with the new Yandex ID and accept the terms of the agreement, but do not create a billing account.
After you complete these steps and we receive the scanned copy of your signed application, we will update the information in the system.