Closing documents are not available in the console

Issue descriptionIssue description

You cannot download reporting documents on the billing account management page under Reporting documents.

SolutionSolution

You can only download reporting documents on the billing account management page after the reporting period is closed. Usually, it takes 5 to 7 business days following the reporting period (from the 1st to the 30th or 31st of the month).

You can also pay for Yandex Cloud services by generating a payment invoice. You can get the invoice to the email address linked to the account of your billing account owner.

If the issue persistsIf the issue persists

If you were unable to download the reporting documents 5-7 days after the beginning of the next billing period, create a support ticket. Provide the following information in your ticket:

1. ID of the billing account for which you need closing documents. You can find it on the page with your billing account details.

2. Issue description.