Yandex Cloud
Search
Contact UsTry it for free
  • Customer Stories
  • Documentation
  • Blog
  • All Services
  • System Status
    • Featured
    • Infrastructure & Network
    • Data Platform
    • AI for business
    • Security
    • DevOps tools
    • Serverless
    • Monitoring & Resources
  • All Solutions
    • By industry
    • By use case
    • Economics and Pricing
    • Security
    • Technical Support
    • Start testing with double trial credits
    • Cloud credits to scale your IT product
    • Gateway to Russia
    • Cloud for Startups
    • Center for Technologies and Society
    • Yandex Cloud Partner program
    • Price calculator
    • Pricing plans
  • Customer Stories
  • Documentation
  • Blog
© 2025 Direct Cursus Technology L.L.C.
All solutions
    • All solutions for Yandex Cloud Billing
    • Cloud Logging consumption started showing up in the billing account usage details
    • You are unable to add a committed volume of services (CVoS) for Compute Cloud
    • You are still billed for your deleted KMS keys
    • Fixing the `Unauthorized` error when creating a billing account
    • Trial period has ended
    • Unexpected receipt for an amount missing from the payment history arrived at the email linked to the billing account
    • Resolving the `INVALID_PERSON_TYPE` error when registering a billing account
    • Troubleshooting payment issues
    • Unable to debit funds from a credit/debit card
    • Troubleshooting issues with adding a credit/debit card to the billing account
    • Troubleshooting issues with linking a phone number for SMS notifications to the billing account
    • Resolving the `ILLEGAL_REQUEST_CONTRACT` error when generating a payment invoice
    • Closing documents are not available in the console
    • Funds for unused resources are debited from the billing account
    • Money fails to appear on the account for some time after you make a wire transfer as a business
    • Fixing the `Invitation not found` error when joining the partner program
    • Can resources be deleted in case of non-payment?
    • Resolving the `balance.WRONG.ACCOUNT` error
    • Billing account is in the `PAYMENT_NOT_CONFIRMED` status
    • Cloud stuck in the `CREATING` status or it takes too long to create a cloud
    • Fixing the `message Unauthorized; description Unauthorized` error
    • Fixing the `PROHIBITED_BILLING_ACCOUNT_USAGE_STATUS` error
    • Fixing the `Webpage is temporarily unavailable` error when paying with a Sber card
    • How to change the billing account type
    • How to generate a payment invoice
    • How to get a refund
    • How to transfer funds between different billing accounts
    • How grants and promo codes work in Yandex Cloud Billing
    • How to change the billing account properties
    • How to change the format and data in the issued payment invoices
    • How to restore access to a billing account created through the Yandex ID simplified sign-up
    • How committed volume of services (CVoS) works
    • How to receive invoices to your email automatically
    • How to find out which email receives payment invoices
    • How to get a reconciliation report
    • How to get closing documents
    • How to change the email address
    • What services support tag-based billing
    • Closing documents format in EDM
    • Negative balance limit for wire transfers
    • Payment deadline
    • How to receive receipts for credit/debit card transfers
    • How to link a cloud to another billing account
    • How to get the original copy of the agreement
    • How to remove a credit/debit card from the billing account
    • How to stop funds being debited from the billing account
    • How to change the owner for a business account

In this article:

  • Case description
  • Solution
  1. Yandex Cloud Billing
  2. How to receive receipts for credit/debit card transfers

How to receive receipts for credit/debit card transfers

Written by
Yandex Cloud
Updated at December 17, 2025
  • Case description
  • Solution

Case descriptionCase description

You need to get a payment receipt after making a payment.

SolutionSolution

The option to get a receipt depends on the country of residence of your billing account:

Residents of Russia and Kazakhstan
Non-residents of Russia and Kazakhstan

As per the Russian Federal Law No. 54-FZ on the Use of Cash Register Equipment, after paying for resources with a credit/debit card, you will receive your payment receipt by email. The address is specified in the billing account owner's management console.

A payment receipt is a primary accounting document confirming the transfer of funds using a credit/debit card. You may want to keep all your payment receipts, as this will help you if any issues with payments occur.

The payment receipt amount is equal to the amount debited from the credit/debit card added to your account.

According to Clause 6.4 of our Offer Agreement, Yandex Cloud provides an invoice for such accounts. A payment receipt is not generated in this case.

Was the article helpful?

Previous
Payment deadline
Next
How to link a cloud to another billing account
© 2025 Direct Cursus Technology L.L.C.