How to find out which email receives payment invoices

Case descriptionCase description

You need to determine which email address gets the invoices.

SolutionSolution

The billing account owner can check the destination of invoices in the management console.

All invoices are sent solely to the email address specified there. You cannot add another email address, but you can set up email forwarding to a different address in your inbox. To learn more, see this Yandex Mail help guide.

If the issue persistsIf the issue persists

If the invoice still does not arrive at the email address linked to the account of the billing account owner, create a support ticket. Provide the following information in your ticket:

1. The ID of the billing account for which you were unable to get an invoice. You can find it on the page with your billing account details.
2. The email address to which you expect the invoice to be delivered.
3. Issue description.