Questions about payment

Who can pay for resources?Who can pay for resources?

You pay for resources by crediting money to your individual personal account as per the agreement. Money can be credited to a personal account by individual entrepreneurs, businesses, and individuals.

For more information, see How to pay for resources.

What payment methods can I use?What payment methods can I use?

The method for crediting funds depends on your legal status (billing account type):

How do I change my payment method?How do I change my payment method?

You can only change your payment method if your billing account type is Business account; in this case, along with bank card transfer, you can use bank account transfer.

If your billing account type is Individual account, you cannot change your payment method.

What cards are accepted for payment?What cards are accepted for payment?

We accept Mir, Visa, and MasterCard.

• Residents of Russia make payments in RUB and can only use bank cards issued by Russian banks. Customers with tax residency in the Republic of Belarus pay for Yandex Cloud services in RUB with their Belcard cards issued in the Republic of Belarus or Mir cards issued in the Russian Federation.
• Residents of Kazakhstan make payments in KZT and can only use bank cards issued by non-Russian banks.
• Non-residents of Russia and Kazakhstan make payments in USD and can only use credit or debit cards issued by non-Russian banks.

Is there a minimum payment amount?Is there a minimum payment amount?

Depending on the currency, the minimum payment amount is:

• ₽10
• ₸60
• $1

How can I change my payment details?How can I change my payment details?

Only the owner of the billing account can change the details. If you are the owner, follow the instructions in Changing your billing account data.

In which currency can I pay for Yandex Cloud?In which currency can I pay for Yandex Cloud?

I linked a card to my business billing account. When will money be debited from it?I linked a card to my business billing account. When will money be debited from it?

If this is your trial period, funds will not be debited from the bank card you linked.
Since you do not automatically upgrade to the paid version at the end of the trial period, funds are only debited after activating the paid version and using Yandex Cloud services.

If you upgraded to the paid version and used Yandex Cloud services, do the following to stop incurring charges:

1. Settle your arrears (if any).
2. Delete all billable service resources.
3. Contact technical support to deactivate your account.

I linked a cloud to a new billing account. How do I pay for services now?I linked a cloud to a new billing account. How do I pay for services now?

If the cloud was previously linked to another billing account, check the service usage period. For services provided before the move, pay from the previous billing account. For services provided after, pay from the current billing account. The payment method must match the billing account type.

How is resource consumption charged?How is resource consumption charged?

Yandex Cloud resources are consumed on an as-needed basis. The amount for resources consumed is calculated individually for each service.

For more information, see Pricing.

If I pay an invoice by bank transfer after the end of the reporting period, will my resources be blocked?If I pay an invoice by bank transfer after the end of the reporting period, will my resources be blocked?

You can pay within 14 calendar days (not counting public holidays) after the reporting period ends. Depending on which company you signed the agreement with, you can find more details in Yandex Legal documents for Iron Hive doo Beograd (Serbia) or Direct Cursus Technology L.L.C. (Dubai).
If you pay within this time period, your resources will not be blocked. Remember that it takes up to three business days for your payment to get through, so do not postpone it.

What goes into the cost of using Yandex Cloud Marketplace?What goes into the cost of using Yandex Cloud Marketplace?

The cost of using Yandex Cloud Marketplace is the total cost of using Yandex Cloud Marketplace products. For in-depth review of the items adding up the usage cost, see the details in Yandex Cloud Billing with grouping by product selected.

Can I withdraw money from my account?Can I withdraw money from my account?

To recover money you are not going to spend on Yandex Cloud services, contact Support Center or send an email to cloud@support.yandex.ru.