Questions about the billing account

How do I get the billing account ID?How do I get the billing account ID?

To get a billing account's ID:

How many billing accounts can I create?How many billing accounts can I create?

One client can create multiple billing accounts.

Within a single user account, all payers must pay in the same currency.

Let's assume you created a billing account of the Business account type for Russia. The payer of this account is a legal entity and a resident of Russia. All the subsequent billing accounts must also be created for Russia and for payers who are residents of Russia (legal entities or individuals). Selecting another country will lead to an error.

How many clouds can I link to my billing account?How many clouds can I link to my billing account?

You can link one or more clouds to your billing account. Both new and existing clouds can be linked. You cannot unlink a cloud from a billing account. Instead, you can relink it to a different billing account.

If a billing account is added to an organization, you can link clouds from your own organization and those from other organizations you have been granted access to in Yandex Cloud Billing.

Each cloud in Yandex Cloud must be linked to a single billing account. If you relink an existing cloud, you are effectively transferring it between billing accounts. For legal entities, you cannot relink a cloud and your DataSphere, Tracker, and DataLens services from a paid account to a trial period account.

How do I change the billing account linked to a cloud?How do I change the billing account linked to a cloud?

To change the billing account of a cloud, you simply need to link it to a different account. This automatically unlinks the cloud from its current account. To make sure there is no outstanding balance, top up your personal account in the billing account the cloud was linked to.

Why cannot I link a cloud to my billing account?Why cannot I link a cloud to my billing account?

If your billing account is added to an organization, you can only link to it the resources that are in the same organization. You may not have permissions to work with this cloud or billing account. Ask your organization administrator to grant you the roles you need.
Roles can be issued either directly to the billing account and cloud, or to the organization they reside in.

I created a new business billing account, but it is blocked. Why?I created a new business billing account, but it is blocked. Why?

Most likely, you had previously created a business billing account for which a trial period was activated. Your billing account gets the initial grant as part of the trial period. As the initial grant can only be issued to one billing account, you cannot use the trial period after you register a new account. As a result, your new billing account gets SUSPENDED.
To unblock your new billing account, upgrade to the paid version and top up your personal account to the minimum amount. You can check the minimum amount in the Top up account window.

How do I change my billing account type?How do I change my billing account type?

You cannot change a billing account type once it is created, but you can create a new one.

How do I enable a billing threshold?How do I enable a billing threshold?

The billing threshold gets enabled automatically after you upgrade to the paid version and the first reporting period ends.

How do I change my payment method?How do I change my payment method?

You can only change your payment method if your billing account type is Business account; in this case, along with bank card transfer, you can use bank account transfer.

If your billing account type is Individual account, you cannot change your payment method.

How can I change my payment details or the delivery address?How can I change my payment details or the delivery address?

Only the owner of the billing account can change the details. If you are the owner, follow the instructions in Changing your billing account data.

I received no email with instructions on what to do after creating a billing account with the Bank transfer payment method. Why?I received no email with instructions on what to do after creating a billing account with the Bank transfer payment method. Why?

To enable activating your billing account, we need to verify your documents and data. Once your documents have been verified, you can activate your billing account and start using Yandex Cloud.
If you have not received the email by that moment, send a request to cloud_docs@support.yandex.ru.

Your request should contain:

I can't link a bank card when creating a billing account. What should I do?I can't link a bank card when creating a billing account. What should I do?

Most likely, our service does not support your bank card's payment system.

To resolve the issue, try linking a different bank card or, if you are a legal entity, create a billing account of the Business account type with the Bank transfer payment method.

Why do I get an error saying The country is not available to the payer when creating a billing account?Why do I get an error saying The country is not available to the payer when creating a billing account?

Most likely you have logged in under a Yandex account already linked to a payer with a different residence status.

Within a single user account, all payers must pay in the same currency.

To create a billing account with a payer being a resident of a different country, log in using a different Yandex ID or under a different Yandex 360 account.

Let's assume you created a billing account of the Business account type for Russia. The payer of this account is a legal entity and a resident of Russia. All the subsequent billing accounts must also be created for Russia and for payers who are residents of Russia (legal entities or individuals). Selecting another country will lead to an error.

How do I change the billing account owner?How do I change the billing account owner?

You cannot change the billing account owner. If you still need this, a new owner may create a billing account and link clouds with all their resources to this billing account.

Where can add a bank account?Where can add a bank account?

To specify a bank account for your billing account:

How do I find out if my account is managed via a Yandex Cloud organization?How do I find out if my account is managed via a Yandex Cloud organization?

Can I pay for the service resources of another Yandex Cloud organization?Can I pay for the service resources of another Yandex Cloud organization?

Yes, you can.

One billing account can only be added to a single organization, but you can use it to pay for other organizations' resources.

See Managing a billing account in an organization for details.

How do I stop using the platform and delete my billing account?How do I stop using the platform and delete my billing account?

Delete all clouds, folders, and resources within them, pay the outstanding balance, and select Delete on the billing account page in Yandex Cloud Billing. For more information, see Deleting a billing account.