Questions about an agreement

Will you provide an agreement for the provision and payment of services?Will you provide an agreement for the provision and payment of services?

In Yandex Cloud, all services are provided under an agreement you enter into by accepting an offer when creating your billing account. The agreement does not need to be signed by both parties.

For more information, see Agreement.

Where can I read the terms of the agreement?Where can I read the terms of the agreement?

Is it an option to have a bilateral agreement?Is it an option to have a bilateral agreement?

Businesses may conclude a bilateral agreement. For this, submit a request via the form. A Yandex Cloud manager will contact you to discuss the terms. This may take about 14 days.

How do I reference a signed agreement?How do I reference a signed agreement?

The agreement is comprised of Legal documents. Depending on which company you signed the agreement with, you can find more details in Yandex Legal documents for Iron Hive doo Beograd (Serbia) or Direct Cursus Technology L.L.C. (Dubai). Specify the agreement number and a link to Legal documents or enclose their printed copy.

How do I get a hard copy of the agreement?How do I get a hard copy of the agreement?

You can request it via this form. A Yandex Cloud manager will contact you to discuss the terms. This may take about 14 days.