Unknown user detected in an organization

Issue descriptionIssue description

In your organization, there is a user whose name and email address are not displayed.

SolutionSolution

This behavior might be caused by deleting a user on the Yandex 360 side or your federation server side. You can simply remove such a user from the organization, as this will not cause any problems in your cloud infrastructure.

If the issue persistsIf the issue persists

If the above actions did not help, create a support ticket. Provide the following information in your ticket:

1. User ID.
2. Organization ID.