How to delete a cloud

Case descriptionCase description

You need to delete a cloud.

SolutionSolution

To delete a cloud in the management console:

1. Select the cloud from the list.
2. Click and select Delete.
3. Specify the time frame after which the cloud will be deleted (select one of the suggested options) or click Delete now. The default period is seven days.
4. Click Delete.

This will stop the resources and change the cloud status to PENDING_DELETION. You can cancel the deletion of the cloud while it is PENDING_DELETION.

Once the waiting timeout expires, the cloud status switches to DELETING. This status means it is being permanently deleted, which can take up to 72 hours.

For more information, see this guide.

If nothing helpedIf nothing helped

If the above actions did not help, create a support ticket. Provide the following information in your ticket:

1. Cloud ID. You can find it on the cloud page that opens after you select the cloud from the list of organization's clouds. It has the b1g***************** format.
2. ID of the cloud deletion operation returning an error. For the selected cloud, you can find it on this page.