How to cancel pending cloud deletion
Case description
- The billing account owner received an email stating:
Your cloud b1g***************** will be deleted on **/**/20**. - The cloud is
PENDING_DELETION.
Solution
You can manually cancel the deletion while the cloud is PENDING_DELETION.
Alert
While the cloud is PENDING_DELETION, your disks, reserved IP addresses, and other data remain in storage. The storage cost is calculated at the previous rate. Track how much the resources cost you in Yandex Cloud Billing.
To cancel the deletion of a cloud, you need the resource-manager.clouds.owner role for the cloud. If you cannot perform this operation, contact the cloud owner.
- Open the management console.
- Select the cloud from the list and click in the top right-hand corner of the page. In the menu that opens, select Cancel deletion.
The pending cloud deletion will be canceled.
Currently, you cannot cancel cloud deletion using the API.
To continue using resources in this cloud, resume your billing account. This list of statuses and their causes might help you. Check the status of your billing account and activate it.
If nothing helped
If the above actions did not help, create a support ticket. Provide the following information in your ticket:
- Cloud ID.
- ID of the cloud deletion operation returning an error (for the selected cloud, you can find it on this page).