Fixing errors related to invitations to a cloud organization

Issue descriptionIssue description

When you try to accept an invitation to a cloud organization, you see one of the following error messages:

• No valid emails. Or all specified emails have been invited before.
• Invitation ‘Invitation.Id(value=xxxxxxxxxxxxx) has 'ACCEPTED' status. But 'PENDING' status is expected.
• Invitation ‘Invitation.Id(value=xxxxxxxxxxxxx)’ has been expired after YYYY-MM-DDTHH:MM:SSZ.

Troubleshooting and reproducing issuesTroubleshooting and reproducing issues

• The error No valid emails. Or all specified emails have been invited before; means that the invitation was sent to invalid email addresses or users with the specified email addresses have already joined the organization.

• The error Invitation ‘Invitation.Id(value=xxxxxxxxxxxxx)' has 'ACCEPTED' status. But 'PENDING' status is expected. Means that the invitation has already been accepted. When you try to accept the invitation again, this error is raised.

• The Invitation ‘Invitation.Id(value=xxxxxxxxxxxxx)’ has been expired after YYYY-MM-DDTHH:MM:SSZ error means that the invitation expired at the time specified in the error text.

SolutionSolution

Try deleting the current invitation, then create a new one and send it to the user again.
To learn more about the steps to delete and create an invitation, see Invite a Yandex user in the Yandex Cloud Organization documentation.

If the issue persistsIf the issue persists

If the above actions didn't help, create a request for support.
In the request, specify the following information:

1. Error description shown when clicking the "Error details" button on the invitation page after following the link in the email.
2. HAR file with the recorded results of browser interaction with Yandex Cloud servers.