Fixing the Contact your organization administrator for a new invitation error
Written by
Updated at December 17, 2025
Issue description
When joining a cloud organization via the invitation link, you see this error message:
Ask the organization administrator to send you a new invitation.
Solution
You can get a detailed description of this error by clicking Report details on the page with the error message. If you get this error text:
Invitation ... has 'ACCEPTED' status. Expected status 'PENDING'.
This means that the invitation already has the Accepted status, so when you try to accept it again, you see this error.