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Updated at July 29, 2025
Changing the trunk capacity
In this tutorial, we will change the capacity of a trunk.
You can change the trunk capacity for the following entities:
Contacting support to change the trunk capacity
Create a new support ticket to change the capacity of a trunk.
Follow this request format:
Subject: [CIC] Changing the trunk capacity.
Request text:
Please change the trunk capacity from 500mbps to 1gbps
for trunk_id euus5dfgchu23b******.
Tech support team's response to your ticket
Support will notify you when the trunk capacity has been changed.
Support response example:
The capacity of your trunk has been changed.
trunk_id: euus5dfgchu23b******
capacity: 1gbps
Where:
trunk_id: Trunk ID.capacity: New trunk capacity.
Note
Changing the trunk capacity will immediately affect the Cloud Interconnect billing metrics.
Once the support team update your trunk capacity, billing will start to receive the new capacity data, and your payments will change accordingly.