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    • Resolving the `ERR.DS_API.FIELD.TITLE.CONFLICT` error
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    • Resolving the `SSL is required` error
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In this article:

  • Issue description
  • Solution
  1. DataLens
  2. Resolving the `SSL is required` error

Fixing the SSL is required error

Written by
Yandex Cloud
Updated at December 17, 2025
  • Issue description
  • Solution

Issue descriptionIssue description

When trying to connect to a Managed Service for PostgreSQL database from DataLens, you get the following error:

ERR.CHARTS.DATA_FETCHING_ERROR
ERR.DS_API.DB
db_message": "odyssey: ***********: SSL is required"

SolutionSolution

This error means that the connection requires SSL. Using SSL is optional when connecting to a database in the same cloud or folder; however, connecting to an external database requires a trusted SSL certificate on the server.

If this issue occurs with a new Managed Service for PostgreSQL connection, enable DataLens access in the cluster settings, and then set up a connection in DataLens.

If ca n reproduce this issue on an existing Managed Service for PostgreSQL connection, disable and then enable DataLens access in the cluster settings. If it does not help, create a new connection to the Managed Service for PostgreSQL cluster database in DataLens. Then, replace the connection in the dataset with a working one.

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Some fields are not displayed in datasets built on Yandex Metrica
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