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All solutions
    • All solutions for DataLens
    • How to access Yandex Direct from DataLens
    • How to get a token to access a Bitrix24 database from DataLens
    • How to connect to the MoySklad connector
    • How to restore a broken dataset
    • How to recover deleted objects
    • How to find IP addresses used for connecting to external data sources
    • How to filter previously filtered data using a selector
    • Resolving the `ERR.DS_API.FIELD.TITLE.CONFLICT` error
    • Resolving the `ERR.DS_API.REQUEST_TIMEOUT` error
    • Resolving the `ERR.DS_API.SOURCE_CONFIG.TABLE_NOT_CONFIGURED` error
    • Troubleshooting issues while accessing a Google Sheets spreadsheet from DataLens
    • `Total` values in DataLens table charts mismatch the respective data from Yandex Metrica
    • Resolving the `ERR.DS_API.US Not correct folder_id` error
    • Resolving issues with joined tables when connecting to Bitrix24
    • Resolving the `ERR.DS_API.FORMULA.TRANSLATION.DATA_TYPE` error
    • Resolving issues with access to the podcast statistics dashboard in Yandex Music
    • Resolving the `ERR.DS_API.FORMULA.VALIDATION.AGG.INCONSISTENT` error
    • Fixing issues when loading a CSV file into a dataset as a data source
    • Resolving the `Validation error Request failed with status code 500` error when saving a dashboard in DataLens
    • Resolving the `Bad Request for url MetrikaHttpApiException direct_client_logins` error
    • Resolving the `ERR.DS_API.FORMULA.VALIDATION.AGG.INCONSISTENT - Inconsistent aggregation among operands` error
    • Resolving the `ERR.DS_API.US.BAD_REQUEST data.key should not start with /` error
    • Some fields are not displayed in datasets built on Yandex Metrica
    • Resolving the `SSL is required` error
    • Resolving an incorrect `Total` value in a pivot table

In this article:

  • Case description
  • Solution
  • If the issue persists
  1. DataLens
  2. How to get a token to access a Bitrix24 database from DataLens

How to get a token to access a Bitrix24 database from DataLens

Written by
Yandex Cloud
Updated at December 17, 2025
  • Case description
  • Solution
  • If the issue persists

Case descriptionCase description

You need to obtain a token to set up a connection to a Bitrix24 database from DataLens.

SolutionSolution

You can get the connection token from your BI settings in Bitrix24. Follow this guide to get the data for the DataLens connector.

Use the secret key value as a token.

Note

If you are running the box version of Bitrix24, BI features will only be available for a specific license edition. To learn more about BI solutions in Bitrix24, see this Bitrix article.

If the issue persistsIf the issue persists

If the above steps did not help you set up a connection from DataLens, contact Bitrix24 support to get information and help in the connection setup.

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