Resolving issues with access to the podcast statistics dashboard in Yandex Music

Issue descriptionIssue description

• You lost access to the podcast statistics dashboard in DataLens.
• One or more podcasts fail to show up on the podcast statistics dashboard in DataLens.

SolutionSolution

Yandex DataLens updates statistics once a day, so the dashboard charts may occasionally display data mismatching Yandex Music statistics.

Wait for a while, and then check the data on the dashboard charts again. This usually takes between one and twenty-four hours.

If the issue persistsIf the issue persists

If none of the above actions helped, fill out [this feedback form]
(https://yandex.ru/support/music/en/podcast-authors/statistics.html). To do this, click Contact support at the very bottom of the page.