Resolving the ERR.DS_API.REQUEST_TIMEOUT error

Issue descriptionIssue description

Building the chart ends with the ERR.DS_API.REQUEST_TIMEOUT error after a long waiting time.

SolutionSolution

You cannot increase the data waiting time threshold on the DataLens side. We recommend decomposing the most resource-consuming tasks or pre-filtering data to reduce its amount.

If the issue persistsIf the issue persists

If the above actions did not help, create a support ticket. Provide the following information in your ticket:

1. Link to the problematic object in DataLens, i.e., chart or dashboard.
2. Request ID of the problematic query; you can find it on the error page.