Managing SMS templates
SMS templates allow you to divide SMS notifications into different types, each with its own sending cost, thus enabling more efficient expense management.
Creating an SMS template
To create an SMS template:
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In the management console, select the folder where you want to create the template.
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Go to Cloud Notification Service.
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In the left-hand panel, select Notification channels and select a channel with an individual sender you want to create a template in.
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In the left-hand menu, select Templates and click Create template. In the window that opens:
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In the Name field, enter a name for the template.
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In the Type field, select the type of your new template:
Transaction: Used to notify about financial transactions, e.g., crediting, debiting, transfer, and reservation of funds, accrual of interest on deposit, etc.Service: Used to notify users about the status of services, maintenance works, terms of service updates, etc.Authorization: Used to send data required for various authorization procedures, verifications, confirmations of actions/transactions, or consents.
If an SMS notification does not fall under any of these types, it is treated as advertising by default.
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In the Template field, specify the template body.
The text of SMS notifications must exactly match the template: the character case as well as the number and type of spaces must match, and the text must not contain any undefined special characters.
Learn more about template requirements here.
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In the Example message field, enter a sample text for the SMS notification you intend to send. This notification must match the template you are creating.
You cannot create a template if the sample message does not match the template specified above.
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Click Create.
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Once created, the SMS template will switch to the Registering status and will be sent for registration on the telecom provider side. A support ticket will be created at the same time. Registering a template takes two to four weeks. Once all telecom providers complete template registration, the template will switch to the Active status and be available for use.
Deleting a template
Before deleting an active SMS template on the Cloud Notification Service side, deregister that template on the telecom provider side. You can delete templates in the Deregistered status only.
Deregistering a template
To deregister an SMS template in the Active status:
- In the management console, select the folder containing the template.
- Go to Cloud Notification Service.
- In the left-hand panel, select Notification channels and select a channel with an individual sender you want to delete a template from.
- In the left-hand menu, select Templates.
- In the row with the template, click and select Deregister.
- In the window that opens, confirm deregistration.
The SMS template will now enter the Deregistering status and be submitted for deregistration to the telecom providers. A support ticket will be created at the same time. Once all telecom providers complete tempate deregistration, the template will become Deregistered, and you will be able to delete it from Cloud Notification Service.
Deleting a deregistered template
To delete an SMS template in the Deregistered status:
- In the management console, select the folder containing the template.
- Go to Cloud Notification Service.
- In the left-hand panel, select Notification channels and select a channel with an individual sender you want to delete a template from.
- In the left-hand menu, select Templates.
- In the row with the template, click and select Delete.
- In the window that opens, confirm the deletion.
If you want to delete a template in the Registering status, cancel its registration first. To do this, write about your intention in the support ticket that was previously generated when creating the template.
If the template has not been used for two months, it may be automatically unregistered by the telecom providers and deleted from Cloud Notification Service.