Resolving GATEWAY_REQUEST_ERROR

Problem descriptionProblem description

When trying to change the ACL configuration of the Object Storage bucket, you see this error message:

message: Access Denied;
status: undefined;
description: Access Denied;
code: GATEWAY_REQUEST_ERROR;
Request ID: undefined;
Trace ID: undefined;

SolutionSolution

The Access Denied error most often arises due to a poorly configured access policy.
To change the ACL configuration of the bucket, you need the role of storage.admin or storage.editor.

Make sure that these two values are specified in the Resource field within the access policy: bucket_name/* and bucket_name/.

If the issue persistsIf the issue persists

If the above actions did not help solve the problem, create a request for technical support.
When creating a request, please specify:

1. Object Storage bucket name.
2. Screenshot or full text of the error message.