Naimi.AI

NaimiAI I is a platform for rapidly building and managing AI agents for sales, customer support, and customer service across messaging apps, social media, and web chat. NaimiAI agents can leverage your internal knowledge base, business processes, CRM data, and website content to provide accurate and context-aware responses. Thanks to ready-to-use integrations and built-in tools, a pilot AI agent can be deployed in as little as 1–2 weeks.

What problems does Naymi.AI solve?

• Customers contact your business 24/7, while your team is only available during business hours.
• Sales and support teams spend up to 70% of their time handling repetitive inquiries.
• During peak periods, response queues grow longer, response times increase, and potential leads are lost.
• Customer experience depends on agent workload, shift schedules, and human factors.
• Customer context is fragmented across websites, messengers, CRM systems, and marketplaces.
• Scaling sales and support by hiring additional staff is slow and expensive.

Benefits of Naymi.AI

Naymi.AI helps reduce customer service costs and delivers measurable business value:

• Reduces the workload on first-line support without hiring additional staff.
• Provides instant first responses and captures leads outside business hours.
• Automatically resolves 50–70% of routine customer inquiries without human intervention.
• Integrates seamlessly with your existing systems, allowing employees to continue working in their familiar interfaces.

To subscribe to the service, you must have a Yandex Cloud account.

Sign in to Yandex Cloud using the Yandex ID that you will use to access Naymi.AI.
Click Console.
Open the Marketplace service.
Purchase a subscription using your preferred pricing plan and click Bind.

If you did not bind your subscription immediately after purchasing it, you can do so later:

Sign in to Yandex Cloud using the Yandex ID that you will use to access Naymi.AI.
Click Console.
Open the Marketplace service.
In the left-hand menu, select Subscriptions.
Select the required subscription, then click the ⋯ menu on the right.
Select Bind to Service.

• Support agent for online stores
• Sales agent for marketplaces

If you have any questions about your subscription, license activation, or using the service, please contact our support team at support@naimiai.ru.