How to recover an accidentally deleted external IP address for a VM or load balancer
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Updated at December 17, 2025
Case description
You need to regain the IP address that disappeared after restarting the VM or load balancer.
Solution
The address may already be occupied by another client, so we recommend reserving a static public IP address. For more details, see this article.
If nothing helped
If the above actions did not help, create a support ticket. Provide the following information in your ticket:
- IP address.
- Folder ID.