Configuring a DataLens service plan

There are two service plans for DataLens: Community, which is free, and Business, for which you need to add a billing account for your organization.

To see which service plan you are currently on, refer to DataLens settings. You can also switch to another plan or add a billing account from the same place.

Viewing the service plan and billing accountViewing the service plan and billing account

To view details on your current service plan and billing account:

1. Go to the DataLens home page.
2. In the left-hand panel, select Service settings. You will see the details on your current service plan and billing account at the top of the screen.

Changing your service planChanging your service plan

When switching between service plans, the following rules apply:

• You can switch to the Business plan at any time. The price for the first month is calculated in proportion to the remaining number of days of the month.

• You can only switch to the Community plan starting the next month. Until then, you can cancel the scheduled switch.

• If you are in your Business trial period, once this period ends, you will pay for the second month of use in proportion to the remaining number of days. If you switch to the Community plan during the trial period, you will continue with Business until the end of the trial period, after which Business will change to Community.

To switch to a different service plan:

1. Go to the DataLens home page.
2. In the left-hand panel, select Service settings.
3. At the top of the screen, click Change plan.
4. Select a service plan and click Switch. If you do not have a billing account yet, you will see the sign-up form. For more information, see Adding a billing account.
5. Click Confirm.

Adding a billing accountAdding a billing account

To add a billing account:

1. Go to the DataLens home page.

2. In the left-hand panel, select Service settings.

3. At the top of the screen, click Change plan.

4. If you do not have a billing account linked to your organization, click Add. If you already have one, click Change account.

5. Select a billing account or create a new one:

   1. Click Create account.

   2. Specify general details:

      • Account name: It will be displayed in the list of your billing accounts and will help you select the right one.
      • Country: Select the country the payer is a resident of.
      • Payer: Select from the list of available payers.
      • Account type: Select an individual or legal entity. For a legal entity, select the payment method: Credit/debit card or Wire transfer.

      Click Next.

   3. Enter the payer details, depending on the type of account:

      • Individual: full name and postal address.
      • Legal entity: short name and full name of the organization, postal code, physical and legal address, TIN, and KPP.

      Click Next.

   4. Add a credit or debit card to your account (skip this step if the payer is a legal entity with wire transfer as payment method):

      • Click Add card.
      • Specify your card details: 16-digit number, expiration date, and CVV (you can find it on the back side of your card).
      • Click Link.
      • Select a card.

      If the payer is a legal entity, check the following box: I confirm that I can use this corporate card.

      Click Next.

   5. Provide contact details:

      • Enter your email address and click Get code. Confirm your email address.
      • Enter your phone number and click Get code. Confirm your phone number.

   6. Click Create.

6. Click Link.

How to cancel switching to a different service planHow to cancel switching to a different service plan

To cancel switching to a different service plan:

1. Go to the DataLens home page.
2. In the left-hand panel, select Service settings.
3. Next to the message on the scheduled date, click Cancel.
4. Click Yes. This will cancel your switching to another plan.

See alsoSee also

• Pricing questions