Adding a message displayed when contacting support
To add information to a message displayed when contacting support:
Warning
If you use a new DataLens object model with workbooks and collections:
- In the left-hand panel, select Collections and workbooks.
- Open the appropriate workbook and select an object.
Follow the guide from step 2.
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In the left-hand panel, click Dashboards and select the dashboard you need.
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In the top-right corner, click Edit.
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At the top of the screen, click .
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In Other settings, next to the Window before contacting support field, click Configure.
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Enter additional information and click Save.
Note
The Markdown markup language is supported.
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In the Settings window, click Save.
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In the top-right corner, click Save.
In this case, if the user clicks in the bottom-left corner and selects Create request, they will see an additional message in the Information window.
To remove the additional information to the message, save an empty description in the Window when contacting support.