FAQ about BareMetal

What should I do if the server KVM console does not respond to actions taken via the management console?What should I do if the server KVM console does not respond to actions taken via the management console?

Restart the BMC:

1. In the management console, select BareMetal and the relevant server.
2. In the left-hand menu, select KVM console.
3. In the console window, click Reset BMC.

If restarting the BMC did not help, contact support.

What should I do if there is a disk failure on the server?What should I do if there is a disk failure on the server?

If there is a disk failure on the server, contact support and request a replacement. If the defective disk was a part of a RAID array, you need to add the new disk to this array.

For more information, see the disk replacement guide.

Can I copy text from a local machine to the KVM console?Can I copy text from a local machine to the KVM console?

Yes. In the top-right part of the KVM console window, paste the text into the Paste text here field. The text will appear immediately in the server command line.