Yandex Cloud technical support description

Yandex Cloud provides technical support in accordance with the Maintenance Regulations in Russian and English.

Yandex Cloud Support Center is the central hub for addressing issues and answering questions about how the services work.

This document explains how to work with the Support Center, details the technical support levels, and lists the current service plans.

Technical support procedure
How to contact technical support
Support Center
Troubleshooting in Support Center
Notifications from Yandex Cloud support
What events technical support notifies you about and how
Data requests
What data can be requested from technical support
Pricing policy
Technical support pricing and cost calculations
FAQ
Frequently asked questions about technical support