Yandex Cloud technical support description
Yandex Cloud provides technical support in accordance with the Maintenance Regulations in Russian and English.
Yandex Cloud Center is the main entry point for troubleshooting and answers to questions about YC services.
This document explains how to work with the Cloud Center to get support, details technical support levels and current service plans.
Technical support procedure
How to contact technical support
Support in Support Center
Troubleshooting in Support Center
Notifications from Yandex Cloud support
What events technical support notifies you about and how
Data requests
What data can be requested from technical support
Pricing policy
Technical support pricing and cost calculations
FAQ
Frequently asked questions about technical support