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Getting started with Yandex Cloud Desktop for users

Written by
Updated at September 3, 2025

Cloud Desktop allows you to access a remote desktop configured by your administrator.

To get started with Cloud Desktop:

  1. Get the connection credentials.
  2. Connect to the desktop.
  3. Learn about basic operations with desktops.

Get connection credentials

  1. Open the User desktop showcase.

  2. Sign in with your Yandex ID or using Single Sign-On (SSO).

  3. If the desktop you want to connect to has the Stopped status, run it by clicking and then confirming the action.

    Wait for the desktop status to change to Active.

  4. Click and confirm the password reset.

  5. Save the new password from the pop-up window that appears, then close the window.

  6. Click Download RDP file.

Connect to the desktop

Note

To connect, use the desktop user password. This password is not the same as your Yandex account password. If you do not know your password, get a new one.

  1. Right-click the downloaded RDP file and select Edit (in Windows 11, select Show more options → Edit).
  2. In the Remote Desktop Connection window, open the General tab, select Allow me to save credentials, and click Connect.
  3. In the security window that opens, select Don't ask me again for connections to this computer and click Yes.
  4. Enter the password you saved previously, select Remember me, and click OK.

To reconnect to the desktop, run the RDP file you saved.

  1. Install and run Microsoft Remote Desktop, the official free RDP client for macOS.
  2. Open the Connections menu amd click Import from RDP file.
  3. In the window that opens, select the downloaded RDP file and click Import.
  4. In the Microsoft Remote Desktop menu, select Settings.
  5. In the window that opens, navigate to the User Accounts tab.
  6. Select the account you want to connect to from the list on the left, and paste the previously saved password into the Password field.
  7. Close the settings window.
  8. In the PCs tab, run the desktop you added.
  9. In the security window that opens, click Continue.

To reconnect to the desktop, run it from the PCs tab in the Microsoft Remote Desktop client. In the security window that opens, click Continue.

See also

  1. Install Remmina, a free RDP client for Linux, by running the following commands in the terminal:

    sudo apt-add-repository ppa:remmina-ppa-team/remmina-next
sudo apt-get update
sudo apt-get install remmina remmina-plugin-rdp

  2. Start Remmina.

  3. In the top menu, click and select Import. Select the downloaded RDP file and click Import.

  4. Right-click the added desktop and select Edit.

  5. In the Remote Connection Profile window, set up the connection:

    • In the Username field, remove the first two characters: .\.
    • In the Password field, enter the previously saved password.

  6. Click Save and Connect.

To reconnect to the desktop, run it in the Remmina client.

See also

Operations with desktops

Starting, restarting, or stopping a desktop

  1. Open the User desktop showcase.

  2. In the desktop card, click:

    • to start the desktop.
    • to restart it.
    • to stop the desktop.

  3. Confirm the action.

Resetting a password

  1. Open the User desktop showcase.

  2. If the desktop you want to connect to has the Stopped status, run it by clicking and then confirming the action.

    Wait for the desktop status to change to Active.

  3. Click and confirm the password reset.

  4. Save the new password from the pop-up window that appears, then close the window.

Troubleshooting

Connection failure

  • Download the RDP file again. The previous file may no longer be valid.
  • If you forgot your desktop password, click Reset password.
  • If the desktop is not responding, click Restart.
  • Contact your system administrator.
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