Troubleshooting issues when mounting volumes to Managed Service for Kubernetes cluster pods using Container Storage Interface for S3

Issue descriptionIssue description

When attempting to mount a volume to the Managed Service for Kubernetes cluster pods using the csi-s3 driver, you get the following error message:

Warning FailedAttachVolume attachdetach-controller AttachVolume.Attach failed for volume "<volume_name>" : Attach timeout for volume <volume_name>
Warning FailedMount kubelet Unable to attach or mount volumes: unmounted volumes=[<volume_name>], unattached volumes=[<volume_name>]: timed out waiting for the condition

SolutionSolution

This issue most often occurs because the Managed Service for Kubernetes cluster uses an outdated csi-attacher version. Apply the current attacher.yaml version by running this command:

kubectl apply -f attacher.yaml

You may also need to update other csi-s3 components. Clone the repository with the current csi-s3 driver version locally, and then update the Managed Service for Kubernetes cluster components with these commands:

cd <folder_with_cloned_repository>
cd deploy/kubernetes
kubectl apply -f provisioner.yaml
kubectl apply -f attacher.yaml
kubectl apply -f csi-s3.yaml

If the issue persistsIf the issue persists

If the above actions did not help, create a support ticket. Provide the following information in your ticket:

1. Managed Service for Kubernetes cluster ID.
2. kubectl describe command output for the PVs, PVCs, and pods in question.