How to change the format and data in the issued payment invoices
Issue description
You need to adjust the layout or format of the invoice issued for the consumption of Yandex Cloud services.
Solution
We cannot customize the invoices issued, as they are automatically created based on a predefined template and sent to your email.
The invoice date is not indicated in the document because the invoice contains data about the entire debt existing at the time of its issue.
You can pay the issued invoice at any convenient time within the payment period.
The correct accrual of services in accounting is based on the act and the invoice.
Currently, there are no legislative acts indicating that the preparation of an invoice for payment is a mandatory procedure when settling with counterparties.
According to clause 6.10 of the offer to conclude a contract for the use of the Yandex Cloud Platform Services, accepted when creating a billing account, the Customer makes a payment without an invoice issued by Yandex.
This means that you can post a payment even without an automatically generated payment invoice.
You can pay for services both under the Contract and the Report of provided services. The Report is accompanied by a breakdown, which contains all the necessary details of the billing account and can be used for payment. Most importantly, correctly specify the recipient's details and the billing account in the payment purpose.
After that, send the resulting payment order on behalf of the legal entity indicated in your billing account.
If you comply with these conditions, the payment will automatically be credited to the billing account balance.
If nothing helped
If you can't find the payment details for the invoice, you can create a new request for technical support.
When creating the request, make sure to specify:
- Billing account ID.
It has the format:d2nXXXXXXXXXXXXXXXXX. You can find this ID on the page with billing account details. - List of documents documents required to make a payment.