How to receive invoices to your email automatically
Written by
Updated at November 27, 2023
Scenario description
You need to receive invoices via email automatically.
Solution
The invoice is generated automatically and issued at the beginning of the next reporting period only on the following conditions:
- The selected payment method is Bank transfer
- The total invoice amount is more than zero.
If the issue persists
If the invoice does not arrive at the email address linked to the billing account owner's account, create a request for technical support
When creating the request, provide the following information:
- The ID of the billing account for which you couldn't get an invoice.
The billing account ID has the format:d2nXXXXXXXXXXXXXXXXX
.You can find it on the page with billing account details . - The email address to which you expect the invoice to be delivered.
- Description of the problem