Questions about working with non-residents of Russia and Kazakhstan
Can I become a Yandex Cloud customer if I am a non-resident of Russia and Kazakhstan?
Yes, but only if your legal status is a business.
Will you provide an agreement for the provision and payment of services?
In Yandex Cloud, all services are provided under an agreement you enter into by accepting an offer when creating your billing account. The agreement does not need to be signed by both parties.
For more information, see Agreement.
What payment methods can I use?
Businesses that are non-residents of Russia and Kazakhstan can top up their accounts and pay for consumed resources via a transfer from their bank account.
In what currency can non-residents of Russia pay for Yandex Cloud services?
Non-residents of Russia and Kazakhstan can pay for Yandex Cloud services only in US dollars ($), whatever their country of residence.
What documents do I get after I pay for the services?
Yandex Cloud issues a payment invoice for non-resident businesses of Russia and Kazakhstan. A copy of the payment invoice will be sent to the email address of the billing account owner at the beginning of the next reporting period.
What is the procedure for taxes when paying for services?
Taxes and fees of the country where a non-resident business of Russia and Kazakhstan is registered are not included in the service costs on the Usage details page or in the total amount of the payment invoice.
Non-residents of Russia and Kazakhstan must pay all the taxes and fees themselves under the laws of their country of residence.
Why was my billing account created with the PAYMENT_NOT_CONFIRMED status?
To activate a billing account, non-residents of Russia and Kazakhstan need to have it approved by Yandex Cloud representatives.
When you click Create on the Create a billing account page, a billing account is created with the PAYMENT_NOT_CONFIRMED status. Further instructions will be emailed to you at the address specified in your Yandex or Yandex 360 account. It may take up to three business days to activate your account.
I received no email with instructions on what to do after creating a billing account. Why?
It may take up to three business days to activate your billing account.
If you did not receive an email within that period, send a request to: cloud_docs@support.yandex.ru.
In the request, specify the full organization name and the billing account ID, and attach a copy of the certificate of incorporation (translated into English or Russian).