Neurosupport

Updated May 21, 2026

AI agent powered by Alice AI LLM that frees text support operators from routine tasks. You can use it as a handy AI prompt tool for operators, set up automatic responses to users in customer support, or add a widget to your website to answer user questions without involving support specialists.

Benefits of NeuroSupport:

  • runs on a pre-trained model for customer support;
  • quickly generates auto-replies or prompts;
  • takes into account the dialogue history, knowledge base data, and user meta‑information;
  • integrates with the knowledge base;
    cites the sources the response is based on;
  • uses flexible filters for more precise search results
Deployment instructions

⚠️ IMPORTANT: Neurosupport requires integration before use

Access to the service is provided by request.

To get started:

  1. Click “Request access” on this page.

Only a user with the *marketplace.productAccessRequests.editor * role for the organization can submit an access request.
Instructions

  1. Before purchasing a subscription, you must complete the integration setup.
    Detailed instructions: https://yandex.cloud/ru/docs/neurosupport/quick-start
    If you have any questions, our support team is here to help: @yandex_neurosupport_bot.

  2. Once the integration is complete, access will be granted and you’ll be able to purchase a subscription.

Tariffs

Neurosupport: widget for SMBs

$40.98 / 30 days
Prepaid
$40.98 / 30 days
Prepaid

Neurosupport: 35 000 suggestions for 1 month

$1,050.00 / 30 days
Prepaid
$1,050.00 / 30 days
Prepaid

Neurosupport: 70 000 suggestions for 2 months

$2,100.00 / 60 days
Prepaid
$2,100.00 / 60 days
Prepaid
Billing type
Paid by subscriptions
Type
SaaS
Category
AI Agents
ML & AI
Yandex services
Publisher
Yandex Cloud
Use cases

Usage scenarios:
*customer support operations;
*service centres and technical support;
*reference guide and consultant for field employees;
*integration with chatbots and messaging apps

The service will be useful to anyone who works with clients in written support.

Technical support
Product IDs
Product:
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Terms
By using this product you agree to the Yandex Cloud Marketplace Terms of Service and the terms and conditions of the following software: Terms of Use
Billing type
Paid by subscriptions
Type
SaaS
Category
AI Agents
ML & AI
Yandex services
Publisher
Yandex Cloud