Neurosupport

AI agent powered by Alice AI LLM that frees text support operators from routine tasks. You can use it as a handy AI prompt tool for operators, set up automatic responses to users in customer support, or add a widget to your website to answer user questions without involving support specialists.

Benefits of NeuroSupport:

• runs on a pre-trained model for customer support;
• quickly generates auto-replies or prompts;
• takes into account the dialogue history, knowledge base data, and user meta‑information;
• integrates with the knowledge base;
  cites the sources the response is based on;
• uses flexible filters for more precise search results

⚠️ IMPORTANT: Neurosupport requires integration before use

Access to the service is provided by request.

To get started:

1. Click “Request access” on this page.

2. Before purchasing a subscription, you must complete the integration setup.
   Detailed instructions: https://yandex.cloud/ru/docs/neurosupport/quick-start
   If you have any questions, our support team is here to help: @yandex_neurosupport_bot.

3. Once the integration is complete, access will be granted and you’ll be able to purchase a subscription.

Usage scenarios:
*customer support operations;
*service centres and technical support;
*reference guide and consultant for field employees;
*integration with chatbots and messaging apps

The service will be useful to anyone who works with clients in written support.

@yandex_neurosupport_bot on Telegram.