Configuring integration with third-party platforms

If you want to integrate third-party software into Tracker (such as a CRM system or call center software), use the Tracker API. For example, you can use the API to create issues in Tracker and then add additional information from third-party software. For more information about the Tracker API features, see the API reference.

You can use triggers if you want to transfer information collected in Tracker to another environment (such as sending notifications to another messenger). To view examples for setting up triggers that send notifications to Slack and Telegram, see Integration with messengers.