CommuniGate Pro

CommuniGate Pro unified communications platform provides users with a full range of communications capabilities: email, instant messaging, voice, calendars, contacts, tasks and notes, video communications access, corporate content sharing and contact center.

System scalability ranges from a small office to cluster installations serving millions of users.

The platform supports all current operating systems, including all Russian operating systems, and is also capable of deep integration with Russian-made office suites, CRM, ECM, ERP, video conferencing systems and other information systems of organizations and enterprises. CommuniGate Pro is reliable, fast, and resource-friendly.

1. Get an SSH key pair to connect to a virtual machine (VM).

2. Create a VM from a public image. In the Image/boot disk selection section, go to the Cloud Marketplace tab and select CommuniGate Pro. Under Access:

   • Enter the username in the Login field.
   • Paste the contents of the public key file in the SSH key field.

   Save the VM public IP address.

3. Open http://<VM_public_IP_address>:8010/ or https://<VM_public_IP_address>:9010/ in your browser.

4. Read through the license agreement, set the password for the postmaster user, and click Terms Accepted.

   If you do not enter the new password for the postmaster user within ten minutes, the server will disconnect automatically. In this case, you will have to repeat Step 3 and Step 4.

5. In the authentication window, enter the following parameters:

   • Username: postmaster.
   • Password: Password you previously set.

   Click Sign in.

6. Set up CommuniGate Pro.

To learn how to migrate an existing infrastructure, see Migrating to CommuniGate Pro.

• Email and instant messaging.
• Managing calendars.
• Managing contacts and issues.
• Enabling voice and video communications.
• Creating a contact center.
• Corporate content storage and collaboration.
• Guaranteed message delivery over RFC when registering access cards, generating QR codes, and in other cases.

CommuniGate Systems
CommuniGate Systems provides tier 2 and tier 3 technical support to administrators of organizations (if they are entitled for updates and support), as well as to technical experts of CommuniGate Systems partner companies.

Support engineers are available on business days from 9 am to 18 pm GMT+4. You can contact technical support by email support@communigate.ru or by chat. Make sure to add the following details to your request:

• Main domain name.
• CommuniGate Pro version.
• OS version.
• Part of the CommuniGate Pro Log related to your issue.

Learn more about requesting technical support (in Russian).

Yandex Cloud
Yandex Cloud does not provide technical support for this product. If you have any issues, please refer to the respective developer’s information resources.