Yandex SpeechSense
Yandex SpeechSense is a service that can help your business get contact center analytics going.
Yandex SpeechSense is built around Yandex's Cloud ML technologies: Yandex SpeechKit will perform speech recognition, collect dialog statistics, and identify keywords, whereas YandexGPT API will help summarize the data.
Yandex SpeechSense is subject to a service level agreement. Yandex SpeechSense service level is detailed in the Yandex SpeechSense Service Level document.
For terms of use, see the Yandex SpeechSense Terms of Use.
Getting started
Upload the first record of the agent's dialog with a customer to Yandex SpeechSense
Step-by-step guides
How to perform routine operations
Concepts
Learn about basic concepts and how the service works
Access management
Set up access permissions to work with the service
Pricing policy
Service pricing and cost calculations