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Yandex Cloud Billing
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In this article:

  • List of statuses
  • Description of statuses
  • Viewing billing account status
  1. Concepts
  2. Billing accounts
  3. Statuses

Billing account statuses

Written by
Yandex Cloud
Updated at July 9, 2025
  • List of statuses
  • Description of statuses
  • Viewing billing account status

The status of your billing account depends on whether you have any arrears of payment for resources consumed.

List of statusesList of statuses

A billing account can have one of the following statuses:

  • NEW: Billing account is being created.
  • PENDING: Account confirmation required.
  • PAYMENT_NOT_CONFIRMED: Account confirmation required. An email with further instructions is sent to the email address specified in your Yandex or Yandex 360 account.
  • TRIAL_ACTIVE: Trial period is active, and there is at least one unspent grant.
  • TRIAL_SUSPENDED: Access to resources under the trial period has been suspended (e.g., due to a violation of antifraud requirements).
  • TRIAL_EXPIRED: Trial period has ended or all available grants have been spent.
  • FIRST_PAYMENT_REQUIRED: You need to confirm the account creation by topping up your personal account.
  • ACTIVE: Paid version has been activated and there are no arrears of payment for resources consumed.
  • PAYMENT_REQUIRED: Account is in arrears of payment for the services consumed.
  • SUSPENDED: Access to resources has been suspended.
  • PENDING_INACTIVATION: Account deletion has been initiated.

If your account has been suspended for a long time and the cloud status is PENDING_DELETION, make sure to manually cancel its deletion after the suspension is over.

Description of statusesDescription of statuses

Statuses are described in the table below.

Status Balance Description
NEW None Account is being created.
PENDING None Use of Yandex Cloud services is not allowed.
The status persists until the account is validated by a Yandex Cloud manager.
PAYMENT_NOT_CONFIRMED None Use of Yandex Cloud services is not allowed.
The status persists until the account is validated by a Yandex Cloud manager.
TRIAL_ACTIVE None (the initial grant has been provided) Use of Yandex Cloud services is allowed but limited.
The status persists until the trial period ends, the initial grant is spent, or the paid version is activated.
TRIAL_SUSPENDED None Use of Yandex Cloud services is not allowed.
As part of the trial period, the initial grant can only be issued to one billing account, so you cannot use the trial period when re-registering.
The status persists until you activate the paid version.
TRIAL_EXPIRED None Use of Yandex Cloud services is not allowed.
The trial period has ended and you have not upgraded to the paid version.
You can upgrade to the paid version of Yandex Cloud at any time during the trial period or 60 days after it expires, without losing any data.
FIRST_PAYMENT_REQUIRED None Use of Yandex Cloud services is not allowed.
Most likely, you had previously created a billing account for which a trial period was activated.
The status persists until you top up your personal account.
ACTIVE Positive All Yandex Cloud services are available for use.
This status persists until your account runs into arrears.
PAYMENT_REQUIRED Negative Account is in arrears of payment for the services consumed.

Use of Yandex Cloud services may be suspended if the arrears are not paid in due time. During the suspension period, a fee is charged for data storage services, in addition to a late payment fee.
SUSPENDED Negative Use of Yandex Cloud services is suspended.

The maximum data storage period after the suspension is 60 calendar days.

Within 60 calendar days of suspending access, the system checks whether a payment is made:
- If you pay the entire outstanding amount, your access to resources will be restored within 24 hours.
- If you do not pay the entire outstanding amount, all your data, including your billing account, will be permanently blocked and deleted.

You cannot recover deleted clouds if they are linked to a blocked account.
PENDING_INACTIVATION Any value Request to delete the billing account was submitted.

We are verifying if the account can be deleted. For reasons why an account cannot be deleted, see Deleting a billing account.

Warning

You can still be charged for using some services even if the billing account status is SUSPENDED. Such resources may include snapshots and disks of stopped instances and unused public IP addresses. To check the debited amounts, open Usage details in Yandex Cloud Billing and select Consumption detail mode.

Viewing billing account statusViewing billing account status

Yandex Cloud Billing interface
  1. Go to Yandex Cloud Billing.

  2. Billing account status is displayed under Billing accounts in the Status column.

billing-account-statuses

For more information, see the following sections:

  • Billing cycle for individuals
  • Billing cycle for businesses and individual entrepreneurs

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