Common errors

Federation not foundFederation not found

Federation with the requested ID not found. Check the specified ID or contact your federation administrator.

To get the federation ID:

1. Log in to Yandex Identity Hub.
2. In the left-hand panel, select Federations.
3. Select the required federation and copy the Identifier field value on the federation info page.

If you have any issues, please contact support.

Internal application errorInternal application error

Unexpected application error. Contact support.

Organization contains cloudsOrganization contains clouds

Full error message:

Organization '**********' contains clouds, please delete them all. Example **********

This error occurs when attempting to delete an organization that contains clouds.

Delete the clouds first, then delete the organization.

User has no permissions to use an applicationUser has no permissions to use an application

Full error message:

User has no assignments to use the application. Please contact your administrator to assign access to this application.

This error occurs when a user attempts to use an application they have no access to. Contact your organization administrator to request access to the application.

See alsoSee also

• Diagnosing errors in SAML 2.0 federations