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Yandex project
© 2025 Yandex.Cloud LLC
All solutions
    • All solutions for DataSphere
    • Fixing project startup errors
    • Fixing the "Failed to deserialize variable" error
    • You do not see the Table of Contents extension in the JupyterLab extension list
    • Getting access to the GPU g1.1 and higher configurations in DataSphere
    • Resolving issues with long code execution within DataSphere project cells
    • Resolving the "Servant not allocated" error when running code within DataSphere project cells
    • Resolving the "TestsFailure" error
    • Resolving the project opening error
    • Resolving the "Token authentication is enabled" error
    • Resolving errors with project access or login
    • Resolving the "KernelNotResponding The kernel died unexpectedly" error

In this article:

  • Issue description
  • Solution
  • If the issue persists
  1. DataSphere
  2. Resolving the project opening error

Resolving the project opening error

Written by
Yandex Cloud
Updated at November 27, 2023
  • Issue description
  • Solution
  • If the issue persists

Issue descriptionIssue description

When trying to open a project, you see a white screen.

SolutionSolution

Carry out the following actions to solve the issue:

  1. Try to open the project in a different browser.
  2. Try to open the project in incognito mode.

If the issue persistsIf the issue persists

If the above actions didn't help, create a request for support.

When creating a request, we ask you to record a HAR file while reproducing the error: here is the guide on how to do this.

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