Editing an issue
To edit an issue, go to the issue page. If you don't have access to edit the issue, request permissions from the queue owner or your company's admin.
Note
The issue pages are updated in real time. If someone edits or comments on the issue whose page is open, you will see a notification about that in the bottom-right corner of the page.
Changing issue names
Click the issue name. Edit the text and press Enter.
Editing issue descriptions
To the right of the issue description, click and edit the text. Use YFM markup to format text. Click Save to save your changes.
You can use the issue description to specify a key for a different issue so that Tracker automatically links the issues. When entering the issue key, use ALL CAPS.
You can also attach images or files to issue descriptions.
Editing issue fields
The issue details are shown in the panel on the right. To edit the parameter's value, click its name and select a new value.
If you do not see the desired parameters in the right-hand panel, add them by clicking Edit parameters list.
To edit the parameters of multiple issues at once, use bulk operations.
Changing issue status
To change the issue status, on the right-hand panel, select a value in the Status field.
To edit the statuses of multiple issues at once, use bulk operations.
Configuring how issues are displayed
You can manage your issues in Tracker more easily by customizing the appearance of the issue page, including the interface theme and language, user and date display. To do this, go to Personal settings.
The settings specified for the web interface automatically apply to the mobile app.
Other issue actions
You can add comments, links, and files, and perform other actions on issues: