Requesting product access

To start using certain products in Cloud Marketplace, you must submit an access request and wait for it to be approved first. This requirement is due to our security standards.

Only users with the marketplace.productAccessRequests.editor role for the organization can submit access requests. For more information on assigning a role for an organization, see Assigning a role for an organization.

Sending a requestSending a request

On the Cloud Marketplace websiteOn the Cloud Marketplace website

1. On the Cloud Marketplace homepage, select the product you want to access.
2. Click Request access.

3. In the Request for product access window that opens:

   1. Make sure the Billing account field specifies the billing account linked to the clouds for which you want to open access to the product. Access will be granted for all the linked clouds.
   2. Describe how you intend to use the product.
   3. Click Send request.

On the Available products page in the management consoleOn the Available productspage in the management console

1. Log in to the management console.
2. Navigate to Marketplace.
3. Select the product you want to access.
4. Click Request access from publisher.

5. In the Request for product access window that opens:

   1. Make sure the Billing account field specifies the billing account linked to the clouds for which you want to open access to the product. Access will be granted for all the linked clouds.
   2. Describe how you intend to use the product.
   3. Click Send request.

Publisher chatPublisher chat

The publisher may need to check some additional info with you before giving you access to the product. All questions will be displayed in the request. To answer the publisher or ask a question of your own:

1. Log in to the management console.
2. Navigate to Marketplace.
3. In the left-hand panel, click Access requests.
4. Select the request and enter your message in the Message about request field.
5. Click Send.

You will be able to start using the product as soon as your request status changes to Approved.