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Yandex project
© 2025 Yandex.Cloud LLC
All solutions
    • All solutions for IAM
    • Fixing errors when assigning the resource-manager.clouds.owner role to the Yandex Cloud user
    • Fixing errors related to invitations to a cloud organization
    • Fixing errors when adding a new user to a cloud organization
    • Fixing the "The signature of response or assertion was invalid" error when authorizing by a federated account
    • Resolving Issues when creating OAuth tokens on behalf of Yandex ID accounts
    • Resolving Issues when transferring a cloud between organizations
    • Resolving the "OAuth token is invalid or expired" error
    • Resolving the "Contact your organization's administrator for a new invitation" error
    • Resolving the "Service account is not available" error
    • Deleting a cloud
    • Canceling cloud deletion
    • How to change the cloud owner
    • How to change the organization owner

In this article:

  • Issue description
  • Solution
  1. IAM
  2. Resolving the "Contact your organization's administrator for a new invitation" error

Resolving the "Contact your organization's administrator for a new invitation" error

Written by
Yandex Cloud
Updated at November 27, 2023
  • Issue description
  • Solution

Issue descriptionIssue description

When joining a cloud organization via the invitation link, you see this error message:

Ask the organization administrator to give you a new invitation.

SolutionSolution

On the page with this error text, there is a Report details button that provides a detailed error description.

If the error text looks like this:

Invitation ... has 'ACCEPTED' status. Expected status 'PENDING'.

This means that the invitation already has the Accepted status, so when you try to accept it again, you see this error.

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