Troubleshooting Vulnerability Management (VM)

Access denied to resourceAccess denied to resource Id

The service account lacks permissions for one or more resources within the scan scope. Make sure the service account has the required roles to scan the specified resources. Then restart the scan.

Resource was not found in scopeResource Idwas not found in scope

A resource listed in the scan scope was deleted or moved. Check the scan scope configuration for relevance in the workspace settings under Resources. Either remove the missing resource from the scan target list or restore it and then restart the scan.

OS is not supportedOS is not supported

The image uses an operating system for which VM has no up-to-date vulnerability databases. This image will be skipped by the scan. Consider upgrading the image to a supported OS version. If this OS type is critical for you, contact support.

An unexpected technical error occurred while scanning imageAn unexpected technical error occurred while scanning image

Unforeseen issue on the Vulnerability Management side. If the error persists, contact support. In your ticket, state the error code and scan run ID.