Reports on new requests in Okdesk

This is a set of expert reports and dashboards for analyzing requests from service companies or departments to Okdesk and tracking their progress by:

• Customer
• Service object
• Equipment
• Customer category
• Request type
• Priority
• Request registration method

You can visualize requests, customers, and service objects on a map.

You can find the relevant deployment guide in the Okdesk knowledge base (Russian only).

Yandex Cloud technical support is available 24/7 to respond to requests. The types of requests available to you and their response time depend on your pricing plan. You can activate paid support in the management console. Learn more about requesting technical support.