Creating an issue via email
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Updated at February 19, 2024
To create an issue via email, send a message with the issue description to the queue address:
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Make sure that you added an email address for issue creation to your queue.
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Check that you have access to the queue.
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Creating a new message.
Tip
Create a new message for every issue. If you respond to a Tracker email or send an existing email again, it appears as an issue comment.
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Enter the issue name in the Subject field.
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Describe the issue in the email body.
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Send the email to the address specified in the queue settings.
You will receive a reply notifying you that a new issue was created.