Adding comments to issues
You can use comments to leave notes about the work progress, ask questions about the issue description, and invite your teammates to discuss the issue.
Tip
If you only discuss an issue in the comments, you will always have access to a full history of its discussion.
Leaving a comment
To comment on an issue, enter your text in the Write a comment box at the bottom of the screen and tap . In the comments section, you can use text markup and attach images and files. To expand the comment box to full screen, tap .
You can use the comments section to specify a key for a different issue so that Tracker automatically links the issue.
Replying to comments
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Click
next to the comment and select Reply. The comment you are replying to will be quoted in the response. -
Make your changes and tap .
Editing comments
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Click
next to the comment and select Edit. -
Make your changes and tap .
Any changes to comments are saved in the History.
Inviting to comment
To invite other users to discuss an issue:
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Select Write a comment at the bottom of the screen and tap .
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Enter the username or name of the user you want to invite to the comments and tap Save. You can invite multiple users at once.
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Enter the comment and tap .
Users invited to comment will be notified by email, with their names added to the Pending reply from issue field.
Note
If you add a user in the Pending reply from field without inviting them when commenting on an issue, the user will not receive an email notification.
Attaching a file
To attach a file to a comment:
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Select Write a comment at the bottom of the screen and tap .
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To add a photo or video from your phone's camera, tap Camera. When everything is ready, tap OK. To take a new photo or video, tap Repeat.
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To attach files from your phone, tap Files and select them.
Note
If you're attaching files for the first time, allow access to your phone's camera and files.
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Enter the comment and tap .
The attached files are displayed below the comment.
Sharing a comment
To copy a link to a comment, tap
Deleting a comment
To delete a comment, tap
Creating an issue based on a comment
If, while having a discussion with your teammates, you decided to create a new issue, you can do so directly from the comment:
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Click the comment the new issue will be based on.
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Click Create issue from comment and select the link type.
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Fill in the fields the same way as when creating a regular issue.
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Click Create.