Agreements and accounts

How is the relationship between partners and Yandex Cloud regulated?How is the relationship between partners and Yandex Cloud regulated?

The relationship between a partner and Yandex Cloud is governed by the Partner Agreement that you sign when applying to participate in the partner program. The Partner Agreement is a separate agreement that supplements the Yandex Cloud Offer Agreement in terms of participation in the partner program.

You enter into an agreement with a customer yourself.

How is payment handled in Yandex Cloud for partners? What will happen if my account balance reaches zero?How is payment handled in Yandex Cloud for partners? What will happen if my account balance reaches zero?

Yandex Cloud uses the postpaid billing model. To get started, you should switch to paid consumption mode. Your account or subaccounts may start consuming resources without any deposit, right after activation. The amount for consumption across all subaccounts linked to the partner account is debited from the personal partner account.

At the end of each month, we will email you a service report that will show you the amount (excluding the partner bonus for the past / reporting month).

At the end of the reporting month, starting from the second month of paid consumption, you have 15 days to settle the payment invoice you receive. During this period and until you deposit funds on your account, your credit limit is activated. This credit limit is calculated automatically based on the average monthly consumption over the past few months.

If you do not settle the payment before the end of the current month or the credit limit is exceeded, we will contact you to clarify the reasons for the delay in payment and agree on the deadline for depositing the funds. If we fail to receive your response after several attempts to contact you, your resources may be suspended until the issue is resolved. For more information about suspending and restoring access to our services, see Billing cycle in the Yandex Cloud Billing guide:

• Individuals
• Businesses and individual entrepreneurs

At what point should a partner issue an invoice a customer for cloud consumption?At what point should a partner issue an invoice a customer for cloud consumption?

Partners can issue payment invoices to their customers at any time. We only monitor the settlement of payment invoices between Yandex Cloud and partners. By accepting the offer, a partner commits to and accepts the rules for settling payment invoices under their account and subaccounts linked to it.

How do I download reporting documents in the management console?How do I download reporting documents in the management console?

For more information, see this Yandex Cloud Billing guide.

How do I issue an invoice?How do I issue an invoice?

To invoice your organization:

1. In the management console, click All services.
2. Select Yandex Cloud Billing.
3. Select a billing account.
4. Click Top up account.
5. Enter the payment amount and click Issue receipt.
6. The document will open in a new browser tab and get saved in .pdf format.

How to connect to EDM?How to connect to EDM?

Electronic document management is used for the electronic exchange of documents that are signed with a qualified electronic signature (advanced e-signature). Electronic documents have the same legal effect as their paper versions and are accepted by tax and judicial authorities via the internet.

Yandex Cloud sends unilateral reports using electronic document management.

For more information on how to connect to EDM, see the relevant Yandex Cloud Billing guide.