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  1. Metric collection agent
  2. Possible errors

Possible errors Yandex Unified Agent

Written by
Yandex Cloud
Updated at April 14, 2025

This section describes typical problems occurring when using Unified Agent and their solutions.

In case of an error, make sure you have the latest Unified Agent version installed. To install the latest agent version, follow this guide.

Unified Agent data retrieval and transmission errors fall under two categories:

  • ERROR agent/[plugin_id]...: Errors that occur when retrieving metrics from the data source app. plugin_id: ID of the agent’s data retrieval plugin.

  • ERROR agent/output-yc_metrics...: Errors that occur when sending metrics to Monitoring.

Message size [value] is greater than inflight limit [value], message droppedMessage size [value] is greater than inflight limit [value], message dropped

The incoming message size exceeds the inflight.limit configured in the flow_control session buffer settings. This error often occurs in gRPC input.

Try increasing the flow_control.inflight.limit value.

If the error persists, contact support.

Timed out while bytes receivingTimed out while bytes receiving

The data transfer has timed out.

Make sure your network connection is stable and try again.

If the error persists, contact support.

500 Internal server error500 Internal server error

An internal server error occured, preventing request processing. Try again.

If the error persists, contact support.

SSL library returned errorSSL library returned error

Wrong TLS certificate or error when establishing a secure connection. Try again.

If the error persists, contact support.

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