General questions about Managed Service for GitLab

• What are the advantages of Managed Service for GitLab over a GitLab Community Edition custom installation?

• How to migrate data from GitLab to Managed Service for GitLab?

• Can I integrate GitLab authentication providers?

• Can I use Yandex ID or Yandex 360 for authentication?

• Is there support for GitLab integration with Yandex Tracker?

• Why cannot I push changes to the Managed Service for GitLab repository?

• I get 500 Internal Server Error when opening an instance. What could be the problem?

• Why backups are not created?

What are the advantages of Managed Service for GitLab over a GitLab Community Edition custom installation?What are the advantages of Managed Service for GitLab over a GitLab Community Edition custom installation?

The main advantage of Managed Service for GitLab is that it reduces the installation and administration costs of GitLab. In addition, Managed Service for GitLab adds functionality not found in the Community Edition (such as approval rules). For more information, see the Service advantages over a GitLab custom installation section.

How to migrate data from GitLab to Managed Service for GitLab?How to migrate data from GitLab to Managed Service for GitLab?

You can migrate data from a GitLab custom installation to Managed Service for GitLab by following this guide. Before you begin, see how to run migration.

You cannot migrate data from GitLab.com to Managed Service for GitLab: migration is only available for GitLab installed on a server or local computer (self-managed GitLab).

Can I integrate GitLab authentication providers?Can I integrate GitLab authentication providers?

Yes, you can. To do this, configure OmniAuth.

Can I use Yandex ID or Yandex 360 for authentication?Can I use Yandex ID or Yandex 360 for authentication?

Yes, you can. To do this, add a provider of the Yandex ID type to OmniAuth and configure its parameters.

Is GitLab integration with Yandex Tracker supported?Is GitLab integration with Yandex Tracker supported?

Yes, it is. To learn how to set up integration, see Integration with Yandex Tracker.

Why cannot I push changes to the Managed Service for GitLab repository?Why cannot I push changes to the Managed Service for GitLab repository?

Error messages:

You are not allowed to push code to this project.

You are not allowed to push code to protected branches on this project.

To push changes to the Managed Service for GitLab repository, assign the user an appropriate role in the project. To push changes:

• To protected branches (e.g., master): Maintainer or Owner.
• To unprotected branches: Developer, Maintainer, or Owner.

Users with the Guest and Reporter roles cannot push changes.

For more information about roles, see the GitLab documentation.

I get when trying to open the instance. What could be the problem?I get 500 Internal Server Error when trying to open the instance. What could be the problem?

The instance disk space may be full. To clean up disk space and recover access to the instance, contact support.

For more information on how to prevent instance disk space overflow, see this guide.

Why cannot I create backups?Why cannot I create backups?

If backup creation fails (Failed status), configure a separate security group and link it to the GitLab instance.