YDB Open Source commercial support
We help ensure the smooth operation of your DBMS even in the most difficult conditions. Our experience allows us to comply with the SLA and resolve issues in a timely manner.
Supported YDB systems can be deployed in any infrastructure, including public clouds or your own computing environments.
Advantages of commercial support
YDB updates
Support engineers work with YDB developers to ensure that software updates respond to concrete, identified problems.
Specialist consultations
Find out about how to effectively use YDB in development, the latest releases, and changes to the database.
Assistance in problem solving
Our experts will help solve problems you encounter while working with YDB and process and fix any errors.
Service plans
The basic level is ideal for the development stage, allowing you to ask questions via ticket during business hours. For more complicated cases, try the advanced plan.
Expanded support level
The expanded level is suitable for supporting operations and developing business-critical systems. We respond 24/7, including video calls.