Resolving ERR.DS_API.REQUEST_TIMEOUT error

Issue descriptionIssue description

• Building the chart ends with the ERR.DS_API.REQUEST_TIMEOUT error after a long wait.

SolutionSolution

You cannot increase the data wait time threshold on the DataLens side. Try breaking up the most resource-consuming tasks into parts or use data filtering to reduce their number.

If the issue persistsIf the issue persists

If the above actions didn't help, create a request for support.
When creating a request, specify:

1. A link to the problem object in DataLens (chart or dashboard);
2. The Request ID of the problem query (you can find it on the error page).